Welcome to CloudxERP - Deliver Business Application

Privacy Policy

At Profuture Tech Solutions Private Limited, Chennai, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use CloudxERP Corporate Suite.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and company details when you sign up.
  • Billing and payment information for subion processing.

1.2 Business Data

  • Information related to your projects, accounting, HR, CRM, and POS activities that you input into CloudxERP.

1.3 Technical Information

  • IP address, browser type, operating system, and device details.
  • Log files, cookies, and usage data to improve performance.

2. How We Use Your Information

We use the collected data for:
✅ Providing Services – To create and manage user accounts, process transactions, and deliver CloudxERP features.
✅ Improving User Experience – To analyze usage trends and enhance system performance.
✅ Customer Support – To respond to inquiries and provide assistance.
✅ Security & Compliance – To protect against fraud, unauthorized access, and ensure compliance with legal obligations.

3. Data Protection & Security

We take strict security measures to protect your data:

  • Encryption of sensitive information.
  • Secure cloud storage with restricted access.
  • Regular security audits to prevent breaches.

4. Data Sharing & Disclosure

We do not sell or rent your data to third parties. However, we may share data in the following cases:

  • Legal Compliance: If required by law, government authorities, or court orders.
  • Service Providers: With trusted third-party vendors who assist in payment processing, analytics, and hosting.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Required for software functionality.
  • Analytical Cookies: Help improve performance and user experience.
  • Marketing Cookies: Used for promotional purposes (only with consent).

You can disable cookies in your browser settings if preferred.

6. Data Retention Policy

  • We retain user data as long as the account is active.
  • Upon account deletion, we remove data within 30 days, except for legal and financial records.

7. Your Rights

You have the right to:
✔ Access and update your personal data.
✔ Request data deletion (subject to legal obligations).
✔ Opt out of marketing emails.
✔ Restrict or object to certain data processing activities.

8. Third-Party Links

CloudxERP may contain links to external websites. We are not responsible for their privacy policies and recommend reviewing them before use.

9. Changes to This Privacy Policy

We may update this policy from time to time. Users will be notified of significant changes via email or dashboard notifications.

10. Contact Us

For any privacy-related concerns, contact us at:
📧 privacy@profuturetech.com
📍 Profuture Tech Solutions Private Limited, Chennai